Get in touch
Have a question about an order, gifting, or a piece you love?
We’d be happy to hear from you.
Email: sovastudioaustralia@gmail.com
Contact Number: 0485 995 005
Each piece is made slowly and by hand.
Below are some details to help you care for and understand your piece.
Frequently Asked Questions
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We’ll prepare and ship your order as soon as possible. Once your order has been dispatched, we’ll send you an email with a tracking number and keep you updated on its delivery progress.
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We accept returns within 14 days of delivery for unused items in their original condition.
As each piece is carefully made, we kindly ask that you handle items with care when considering a return.
Return shipping costs are the responsibility of the customer unless the item arrives damaged or incorrect. -
Each piece is handcrafted, which means no two items are exactly the same.
Slight variations in shape, color, and texture are part of the beauty and uniqueness of handmade ceramics. -
Our ceramics are made for everyday use, but we recommend gentle care to maintain their quality.
Hand washing is preferred to preserve the finish, although some pieces may be dishwasher safe.
Avoid sudden temperature changes to prevent cracking. -
We welcome custom requests for special pieces.
Please contact us with your ideas, and we’ll do our best to bring them to life.
Lead times for custom orders may vary depending on the design and complexity.